Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the RE-SURE Academy online learning platform, operated by RE SURE ACADEMY (PTY) LTD (registration number 2025/126392/07) ("RE-SURE Academy", "we", "us", or "our").

By registering for an account, purchasing access to a course, or otherwise using our platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our platform.

RE-SURE Academy provides an online exam preparation platform for the Regulatory Examinations administered by the Financial Sector Conduct Authority (FSCA), namely the RE5 (Representatives) and RE1 (Key Individuals) examinations. Our services include structured course content, chapter quizzes, mock examinations, and progress tracking tools.

To access our courses, you must register for an account and provide accurate, current, and complete information, including your name, surname, email address, and identity number where required. You are responsible for maintaining the confidentiality of your account login details and for all activity that occurs under your account.

We accept payment via PayFast (card payments) and via EFT / bank deposit. Course access is only activated once payment has been confirmed — either automatically via PayFast, or manually by an administrator in the case of EFT payments.

Course access periods are as follows, calculated from the date of payment confirmation:

• RE5: 3 months access from the date of payment
• RE1: 3 months access from the date of payment
• Bundle (RE5 + RE1): 6 months access from the date of payment

Access to the platform begins immediately upon payment confirmation. It is your responsibility to make full use of your access period, as access will not be extended except at our sole discretion.

Because immediate digital access is granted to our platform upon payment confirmation, no refunds will be issued once platform access has been activated. This policy is in accordance with Section 16 of the Consumer Protection Act 68 of 2008, which excludes digital goods and services from the standard cooling-off / refund provisions where access to that digital content has already been granted to the consumer.

For further detail, please refer to our Refund Policy.

By using our platform, you agree that you will not:

• Share your login credentials with any other person
• Allow any other person to access the platform using your account
• Copy, distribute, reproduce, or share any course content, questions, or materials with any third party, whether for commercial purposes or otherwise
• Use the platform for any unlawful purpose

We reserve the right to suspend or terminate any account found to be in breach of this Acceptable Use Policy, without refund.

All content on the RE-SURE Academy platform — including but not limited to course material, chapter text, quiz questions, mock exam questions, videos, and branding — is the exclusive intellectual property of RE SURE ACADEMY (PTY) LTD and is protected by South African copyright law. No part of this content may be reproduced, distributed, or shared without our prior written consent.

RE-SURE Academy provides exam preparation material to assist students in preparing for the RE5 and RE1 examinations. We do not guarantee that any student will pass their examination as a result of using our platform. Examination outcomes depend on a range of factors outside of our control, including individual study effort and the examination body's own assessment standards.

To the fullest extent permitted by law, RE-SURE Academy shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of the platform.

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

If you have any questions about these Terms, please contact us at info@re-sureacademy.co.za.